E-Learning Developer and LMS Consultant – Birmingham, AL

Do you want to build the best learning programs in the world – with remarkable content, that inspire, and enable results? Then MainStreet Family Urgent Care is the perfect place for you!

MainStreet Family Urgent Care currently operates 20+ clinics throughout Alabama and Georgia, and we will more than double that number by 2022. Beyond 2022? The sky's the limit!

• Do you get excited thinking about the learner experience?
• Do you have a portfolio demonstrating proficiency in content authoring tools for eLearning? 
• Are you motivated to curate an LMS that will enable Healthcare Providers and Clinic staff to deliver best-in-class patient experiences?
• Can you build a training program for just about anything if you had SME access and the right tools/support?

To rapidly grow, we are looking for a critical player to accelerate our learning capabilities. The ideal E-Learning Developer and LMS consultant, will have a very strong customer service mindset, will be process and systems oriented, prefer design thinking, and attracted to a flat organization. We wear many hats (think Start-up mentality with financial stability) and partner with many teams.  Flexibility is a must – anybody can hit a fastball; we need someone who can hit a curveball.

Initial Priorities:

• 54% - Hit the ground running with LMS re-boot:
  • Update training curricula and content library for Medical Assistant/Clinic Staff training, New Hire Onboarding programs, and capture full value of Absorb LMS
  • Update video library and create corresponding assessments and transfer materials
  • Help us move from narrow LMS functionality and outdated information to successfully meet evolving learning needs
• 31% - Design and develop learning solutions to include:
  • eLearning, instructor-led training, action learning, blended learning, etc. in areas such as soft skills, customer service, and operational knowledge
• 15% - Manage critical learning and development programs

The Opportunity:

• We are growing, growing, growing – enable our learning capabilities to make an impact
• Report to Chief People Officer, be part of a growing Talent and Learning team
• Help shape our future and foundation
• Work with great coworkers
• Help provide healthcare access to traditionally underserved populations

Critical Information:

• The role involves working in our Birmingham AL Headquarters and 10% travel - Open to remote option (GA, AL) for the right person who is willing to travel to HQ at times
• Job title agnostic - If a different title helps you manage your career and deliver results for Mainstreet, we are open to shaping
• Bring experience working across multiple learning designs and e-authoring tools

Other Fun Stuff You Will Do:

• Help build learning measurement strategy
• Consider ways to leverage elements of social-, micro-, and mobile learning to ensure our programs reach desired outcomes
• Use instructional strategies such as scenarios, simulations, and case studies in eLearning and in-person classrooms
• Create and maintain learning asset library for current/future training development
• Update and continuously improve our instructional video library
• Support the design, development, and delivery of instructor-led training, action leaning programs, and capstone projects
• Consider personalized learning paths and talent management for merging careers
• Create and drive LMS impact in numerous high-profile programs including, but not limited to New Hire Onboarding, Emerging and Senior Leader Development, and Healthcare Provider and Clinic Staff training

Requirements:

• Master’s degree in Instructional Design, Instructional Technology, Education, Workforce Learning, Organizational Behavior, Industrial & Organizational Psychology, or Related field, AND 3-years proven experience as an eLearning designer with LMS configuration and administration experience.
• Or
• 5+ years developing eLearning solutions and LMS configuration/administration can be considered in lieu of Master’s degree

Preferred Qualifications:

• Experience developing eLearning content for leaders (all levels) and entry-level hourly employees (Asynchronous & Synchronous)
• Strong Learning Management System (LMS) experience, especially configuration
• Advanced knowledge of Absorb LMS administration and management strongly preferred
• Experience developing hybrid learning model curricula
• Advanced knowledge of standard eLearning development tools and software (i.e., Articulate Storyline, 360 and Presenter, Adobe Captivate)
• Experience producing, editing, scriptwriting, and voice-over for training videos
• Experience developing Instructor Lead Training Materials (i.e., Job Aids, Activity sheets, Quiz creation, Training Manuals, Facilitator/Trainer Guides)
• Experience creating learning paths/journeys, mastery of instructional design/adult learning
• Knowledge of interactive learning methodologies (like CCAF), rapid instructional design methodologies (like SAM), or instructional design methodologies (like ADDIE)

*Standard Drug Screen, Driving Record and Background Checks will be performed.*

MAINSTREET FAMILY CARE IS AN EQUAL OPPORTUNITY EMPLOYER