Job Openings >> Evergreen Based- Floating Medical Assistant
Evergreen Based- Floating Medical Assistant
Title:Evergreen Based- Floating Medical Assistant
Department:Client Services

Full-Time Floating Medical Assistant - Evergreen Based

MainStreet Family Urgent Care is currently seeking a floating medical assistant to serve our Andalusia, Brewton, and Monroeville locations. Flexibility in work location and schedule is a must.
Our medical assistants provide compassionate and excellent patient care by performing courteous, efficient, and accurate service. Assist in the delivery of primary health care, practice administration, and patient care management. Perform a variety of other duties related to patients’ intake, assessment, treatment, reevaluation, and discharge. Interact with contact persons from clients as well as staff from other departments.

1.Knowledge of basic medical terminology and medical practice to assist in giving patient care. 
2.Excellent customer service skills and interpersonal skills to effectively and courteously deal with telephone calls, patients and families, clients, coworkers, clinical staff and physicians. 
3.Drive, enthusiasm and a commitment to learning and growing within the role.  
4.Organizational and analytical skills necessary to maintain efficient workflow. 
5.Knowledge of organizational policies, regulations, and procedures to administer patient care. 
6.Ability to pay close attention to detail in all facets of the position. 
7.Ability to adjust responsibilities to accommodate a fast-paced work environment while maintaining excellent customer service and staff interactions.  
8.Ability to react calmly and effectively in high pressure situations.  
9.Reliable and accountable for personal actions, positive action upon feedback from others. 
10.Ability to maintain confidentiality of sensitive information. 

Our clinics are open 7 days a week on the following schedule:
Monday 8am-8pm
​Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 8am-6pm
Sunday 8am-6pm
This position will work a combination of scheduled and unscheduled shifts for both clinics. Ability and willingness to travel to other clinics a plus. The schedule will include a minimum of 30 hours and benefits will be offered.

  • Minimum High school diploma or equivalent 
  • Ability to communicate in English both verbally and written 
  • Previous experience in an emergency department, urgent care, or other medical office preferred 
  • Registered or certified medical assistants preferred 
  • Hourly wage between $10-$13 with bonus program(s) 
  • Optional health, dental, and vision benefits 
  • Optional Supplemental insurance  
DUTIES AND RESPONSIBILITIES (include but are not limited to): 
1.Patient Care 
  • Prepare examination and treatment rooms with necessary instruments. 
  • Take patient histories and vital signs. 
  • Prepare patient for examination and treatment. 
  • Dispense medication as directed. 
  • Instruct and educate patients about discharge instructions if applicable. 
  • Handle telephone calls from clients, patients, prospective patients, physicians, pharmacies, as well as other staff. 
  • Provide solutions to patient concerns within the scope of position. 
  • Patient intake including scheduling, registration, insurance verification, and collections 
  • Provide accurate and timely documentation to staff, insurance carriers and companies. 
  • Correspondence by phone, in person, or in writing with regard to patient care, i.e. insurance carriers, physicians, non-clinic physicians. 
  • Maintain patient records for clinical use, medical records use, billing use, physicians’ review, etc. 
  • Assist with scheduling of test and treatments. 
  • Screen phone calls for referral to physician. 
  • Complete opening and closing procedures. 
3.Other Duties 
  • Maintain disposable and non-disposable supplies, i.e. wound care supplies, laundry, etc. 
  • Attend required meetings, re-certifications, and participate in committees as requested. 
  • Help produce and maintain patient education instruction hand-outs. 
  • Maintain clean, professional working/treatment area. 

4.Accept and assume responsibility for special projects as they arise 
5.All other duties as assigned 

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