Medical Assistant Trainer

Superstar Instructors Wanted!   Do you want to deliver one of the best clinic staff/Medical Assistant training programs in the world?  Do you want to play a central part in launching new urgent care clinics?  Are you excited to teach others to help patients heal and feel better?

We are looking to hire several Medical Assistant Trainers to deliver technical training to new employees in our new North Carolina Training Center.    Our curriculum is very hands-on, and simulation focused.

MainStreet Family Care currently operates 30+ clinics throughout 4 states under our MainStreet and KidsStreet brands.   Our goal is to open 20 new clinics per year for the next several years as we focus on regional expansion throughout the rural Southeast US.  We Help Customers Feel Better. Fast.

Priorities:

• 77% - Deliver structured training program (Medical Assistant, Occupational Medicine) to new clinic staff in our training center.  
• 13% - Preparing materials, reporting, and paperwork.
• 10% - Continuous improvement.
• 100% - Be a cultural ambassador- lead by example by upholding and instilling MainStreet values of “Wow”, “Heal and Feel”, and “We are Family” with new staff members at all times.

The Opportunity:

• Give individuals the skills necessary to dominate in their job and create a positive customer experience.
• Be a role model! You will be the face of MainStreet for numerous new employees.
• Help provide healthcare access to traditionally underserved populations.
• $45,000 base, Bonus Opportunity, Matching 401K, Medical/Dental/Vision, PTO, Employee Assistance Program, Referral programs, Tuition Reimbursement.

Important Stuff:

• COVID vaccination is required as a condition of employment.
• Our Training Center is in Smithfield, NC (near Raleigh-Durham) and will require daily travel (M-F).
• You will deliver a 4-day curriculum in tandem with another training instructor every week.

Who Are You?

• Maybe you LOVE teaching but are tired of dealing with standardized tests, difficult parents, and paying for your own supplies?
• Maybe you are a FANTASTIC Medical Assistant, Patient Technician, LPN, or CNA and want to coach and teach others?
• Maybe you are an AMAZING corporate trainer in healthcare, but are looking for a company that will recognize, appreciate, and care about you?
• Maybe you are a GREAT trainer in the Retail, Fast-Casual or Hospitality industry and need a change?
• Maybe you are NEW in your career, just finished school and are looking for an adventure?

Requirements:

• At least 2 years’ experience proven teaching experience in the healthcare/medical industry.   You have some experience as a technical trainer in healthcare.  

Preferred Qualifications:

• Experience working in patient-facing roles such as Medical Assistant, Licensed Practical Nurse (LPN), Phlebotomy Technician (or related).
• Skills such as phlebotomy, vital signs, ECG, urinalysis, wound care, EMR/EHR, light billing and coding, filing, pharmacology, patient care, and customer service skills.
• Proficient knowledge in human anatomy, medical office procedures, medical laws and ethics, medical terminology, medical office procedures, HIPAA, and EMR software.
• Experience delivering simulation-based training and learning activities to small groups.
• Degree in Healthcare Administration, Education, Instructional Design, Workplace Learning, Instructional Technology, or related field.