Clinic Manager - MAP Program Manager Acceleration Program
 

Are you looking to turn your career into a Rocketship? Boom!

MainStreet Family Care is looking for eager professionals ready to embark on their leadership journey as part of our Manager Acceleration Program (MAP). We will give you the tools and intense development experiences necessary to prepare you to manage multiple urgent care clinics. The foundation is a structured 18-week leadership development program in Birmingham AL followed by 2.5-years of hands-on management and leadership experience in healthcare operations.
Retention bonus, Student Loan Support, Tuition Reimbursement, Relocation and Travel Stipend, 401k Match, Performance-based compensation, Housing, Leadership Development, Promotion Opportunities, Oh my!
 

• MainStreet Family Care is planning on opening a new urgent care clinic every two weeks and eventually reach over 100 clinics across 7 states. We help customers heal and feel better. Fast.
• We hope to make an impact on health equity and create access to healthcare in underserved populations as we become a beacon in the communities we serve.
• Given that MASSIVE regional expansion is well underway we need to create a strong pipeline of Clinic Managers who can successfully operate multiple urgent care clinics. That can be you.
• Perhaps your career needs a re-start? Or you need a new-start? This can be you.
• Our rapid growth presents significant opportunity to accelerate your own career and capabilities. The program aims for you to successfully operate multiple urgent care clinics well before the end of the first year. Become a GREAT Clinic Manager and cultivate the skills necessary to lead in any Healthcare, Retail, or Operations environment.

Your Opportunity:

• After 3 years in the program, you will be highly marketable on the job market with significant hands-on operations and leadership experience. We would love for you to stay, but we understand if you leave.
• Great earning potential ($40,000 base with up to $64K in earning potential once managing clinics).
• Company contribution for healthcare benefits, 4% matching 401K, and voluntary benefits.
• Up to $25,000 student loan support and/or tuition reimbursement.
• $2,500 retention bonus administered upon graduating the 18-week MAP program.
• $3,500 relocation and travel stipend.
• Paid housing stipend of $800/month.
• If you are really good at your job; promotion to a Regional Manager is realistic.

Only the best apply. Hard work, focus, and hyper-flexibility required.

Program Details:
You will spend 4-months in a series of clinic and management job rotations, workshops, and special projects – all emphasizing experiential learning and feedback – and designed to accelerate your own development and build valuable relationships across the company. You will have access to an Industrial Psychologist, clinic and operational leaders, trainers, and consultants – all focused on your growth.
We will target three areas for your development as we prepare you for future success:

• Know Yourself – you will learn about yourself, build self-confidence, and self leadership.
• Know Your Stuff – you will master everything about how to successfully run a clinic.
• Know Others – you will learn what it takes to be a manager and leader.

18-week development program is based out of Birmingham, AL and we will provide a monthly housing stipend during this period. After the initial 18 weeks, we will customize the remaining time to each participant and calibrate with regional clinic leadership needs.

You can learn more about the accelerated development program here MainStreet Family Care January 2023 MAP

Key Dates:
- Wednesday January 4, 2023: Day 1, Virtual Orientation
- Thursday January 5 – Monday January 9 2023: Relocate to Birmingham AL
- Tuesday January 10, 2023: Launch leadership development activities at HQ in Birmingham AL.

Preferred Qualifications

• Bachelor's Degree or equivalent, in Healthcare Administration, Business, Management, Finance, or Life Sciences.
• At least one year experience managing others in a supervisory role.
• At least one year experience in patient-facing or customer-facing roles.

Also…

• You need to be good with extensive day travel as our locations are all over the states we are in and you have to have boots on the ground and be present in the clinics frequently.
• We are open 7 days a week, which means that, as a manager, you are on call during weekends.

Program Timeline and Commitment
This is a 3-year commitment to MainStreet Family Care
During the three years we will heavily invest in your current and future success. The first year will be focused on building the foundation for the leader you can become. In the next two years you will manage additional clinics and mature along your leadership journey. At the end of the three years, we will work with you to evaluate where you are and where you want to be. Do you want to continue and advance at MainStreet? Great! Or do you have eyes set for something else? If so, we will help you leverage being a graduate of the program to secure the right opportunity for you. You will be highly marketable having significant experience in healthcare operations at an early point in your career.
You should anticipate being assigned a clinic shortly after graduation and moving to a location near that clinic. This could be in any area of the rural southeast region of the US. Other states are under consideration a well.
To participate in the MainStreet program, you must be readily available, to live in Birmingham AL and travel overnight frequently to our clinics from January 2023 to June 2023.
Our clinics are open extended hours, 7 days a week so your availability during those hours is a must. During your training, you will travel to several areas, complete multiple tasks and prepare to manage your clinics. The first step to success is showing up.

Vaccination: All candidates must receive the COVID-19 vaccination in order participate in the program. This is a condition of employment. You will need to make arrangements to visit one of our clinics (or otherwise obtain a vaccination).

Your Leadership Role as a Clinic Manager
During your three-year program participation, you can be assigned anywhere from 1 to 5 to manage . The clinics you are assigned to can be anywhere in our footprint, and you may need to move locations more than once during the program as your assigned clinics can change.

Once you’ve been assigned a clinic, you will be responsible for:

• Smooth-running clinic operations: ensure clinic staff and operations follow our standards
• Making sure that each clinic is delivering top-tier customer satisfaction and leading teams to reach these goals if underperforming
• Dealing with day-to-day questions from the staff / troubleshooting and problem solving with the staff
• Clinic staff shift scheduling and monitoring against budget
• Ordering and managing medical and office supply inventory within budgeted levels
• Recruiting, screening, coaching, and managing the medical assistants that staff your clinics
• Enforcing company policies and procedures
• Availability: The clinics are open 7 days a week, 12 hours a day Monday to Friday and 10 hours on Saturdays and Sundays, so you will be expected to be available to take calls during these operating hours. You will need to be prepared and be available as needed during operating clinic hours to promote the success of your clinics. Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required.
• Travel: You need to spend the majority of your work time in the clinics, so you must be prepared to travel to one or more clinics each day.

What About You?

• You need to be the BOMB!
• You need to be hardworking, driven, and completely tireless.
• You need to be resourceful. You have never seen an obstacle you could not get over or a problem you could not solve. You find a way to get things done. Period.
• You need to be ultra-organized.
• You are self-disciplined and accountable. If you are tasked with doing something, you put it on your calendar and remember to do it.
• You need to be good with extensive day travel as our locations are all over the states we are in and you have to have boots on the ground and be present in the clinics frequently.
• We are open 7 days a week, which means that, as a manager, you are on call during weekends.

Boom! We can't wait to see you succeed!