Job Openings >> Alexander City- Medical Assistant
Alexander City- Medical Assistant
Title:Alexander City- Medical Assistant
Department:Client Services


MainStreet Family Urgent Care is currently seeking medical assistants for our clinic opening October 24, 2016 in Alexander City, Alabama.
Our Medical Assistants provide compassionate and excellent patient care by delivering courteous, efficient and accurate service. MAs assist in the delivery of primary health care, practice administration and patient care management by performing a variety of duties related to patients’ intake, assessment, treatment, reevaluation and discharge. Additionally, they interact with individuals of all types, including patients and their family members as well as staff from other departments.


  1. Knowledge of basic medical terminology and medical practice to assist in giving patient care. 

  1. Excellent customer service skills and interpersonal skills to effectively and courteously deal with telephone calls, patients and families, clients, coworkers, clinical staff and physicians. 

  1. Drive, enthusiasm and a commitment to learning and growing within the role.  

  1. Organizational and analytical skills necessary to maintain efficient workflow. 

  1. Knowledge of organizational policies, regulations, and procedures to administer patient care. 

  1. Ability to pay close attention to detail in all facets of the position. 

  1. Ability to adjust responsibilities to accommodate a fast-paced work environment while maintaining excellent customer service and staff interactions.  

  1. Ability to react calmly and effectively in high pressure situations.  

  1. Reliable and accountable for personal actions, positive action upon feedback from others. 

  1. Ability to maintain confidentiality of sensitive information. 

Clinic staff will be split into two teams: Team A and Team B. Each team will work on a rotating schedule that includes every other weekend. Below is a sample schedule over a two week pay-period: 


Team A:
Week 1: Monday- On, Tuesday- On, Wednesday- Off, Thursday- Off, Friday- On, Saturday- On, Sunday- On
Week 2: Monday- Off, Tuesday- Off, Wednesday- On, Thursday- On, Friday- Off, Saturday- Off, Sunday- Off

Team B:
Week 1: Monday- Off, Tuesday- Off, Wednesday- On, Thursday- On, Friday- Off, Saturday- Off, Sunday- Off
Week 2: Monday- On, Tuesday- On, Wednesday- Off, Thursday- Off, Friday- On, Saturday- On, Sunday- On

The clinic is open:
8am-8pm Monday- Friday
8am-6pm Saturday and 1pm-6pm Sunday



  • Minimum High school diploma or equivalent 

  • Excellent verbal and written commun​ication skills 

  • Previous experience in an emergency department, urgent care, or other medical office preferred 

  • Registered or certified medical assistants preferred 



  • Hourly wage between $10-$13, with additional bonus opportunities 

  • Exceptional health, dental, and vision benefits 

  • Supplemental insurance 

  • 401K options  


DUTIES AND RESPONSIBILITIES (include but are not limited to): 

  1. Patient Care 

  • Prepare examination and treatment rooms with necessary instruments. 

  • Take patient histories and vital signs. 

  • Prepare patient for examination and treatment. 

  • Dispense medication as directed. 

  • Instruct and educate patients about discharge instructions if applicable. 

  • Handle telephone calls from clients, patients, prospective patients, physicians, pharmacies, as well as other staff. 

  • Provide solutions to patient concerns within the scope of position. 


  1. Clerical 

  • Patient intake including scheduling, registration, insurance verification, and collections 

  • Provide accurate and timely documentation to staff, insurance carriers and companies. 

  • Correspondence by phone, in person, or in writing with regard to patient care, i.e. insurance carriers, physicians, non-clinic physicians. 

  • Maintain patient records for clinical use, medical records use, billing use, physicians’ review, etc. 

  • Assist with scheduling of test and treatments. 

  • Screen phone calls for referral to physician. 

  • Complete opening and closing procedures. 


  1. Other Duties 

  • Maintain disposable and non-disposable supplies, i.e. wound care supplies, laundry, etc. 

  • Attend required meetings, re-certifications, and participate in committees as requested. 

  • Help produce and maintain patient education instruction hand-outs. 

  • Maintain clean, professional working/treatment area. 


  1. Accept and assume responsibility for special projects as they arise 

  1. All other duties as assigned 

Alternatively, you can apply to this job using your profile on one of the following sites:

Powered by ApplicantStack