Apply for Patient Registration Specialist

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Summary
Title:	Patient Registration Specialist
ID:	FT-HQ-MST-04.07.25
Department:	Administrative
Location:	Birmingham, AL

Resume
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Contact Information
* First Name:
* Last Name:
* Address 1:
Address 2:
* City:
* State:
* Zip:
* Phone:
* Email:
Opt-In Confirmation
	By submitting this application, I consent to receive SMS updates from MainStreet Family Care at 8556485172 regarding my employment application. My information will not be shared or used for any other purposes. This application is powered by ApplicantStack on behalf of MainStreet Family Care. SMS messages will only be sent by MainStreet Family Care and are used exclusively for hiring-related communications when you have subscribed to receive SMS communications.
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Cover Letter:	You can type in a Cover Letter or Copy/Paste from an existing document.

Patient Support Specialist Application

Please Complete Questions Below

* Do you have a High School Diploma or GED equivalent?

	Yes
	No

* Are you at least 18 years or older? (If no, you may be required to provide authorization to work)

	Yes
	No

* Are you legally eligible to be employed in the United States? (Proof of identity and eligibility will be required upon employment)

	Yes
	No

* Can you successfully pass a background check and drug screening?

	Yes
	No

* This position requires you to work in our Corporate Headquarters located in downtown Birmingham, AL. Are you able to meet this requirement?

	Yes
	No

This position requires a rotating schedule. The details are as follows:

• Week 1: Monday, Tuesday, Friday, Saturday, Sunday
• Week 2: Wednesday, Thursday

• Weekday shifts: 12-hour shifts from 8:30 AM to 8:30 PM
• Weekend shifts: 8-hour shifts from 1:30 PM to 9:30 PM

* Are you able to work 12-hour shifts during the weekdays from 8:30 AM to 8:30 PM?

	Yes
	No - I cannot work 12-hour shifts during the weekdays.

* Are you able to work 8-hour shifts during rotating weekends from 1:30 PM to 9:30 PM?

	Yes
	No - I cannot work 12-hour shifts during weekends.

* If the work schedule does not align with your availability, please refrain from applying, as we do not offer alternative schedules for this position.

The work scheduled listed works for me.

* Do you think there will be any challenges with working a rotating schedule of 12-hour weekday shifts and 8-hour weekend shifts over time?

* Have you worked in an office, healthcare, or call center setting where you assisted patients with any of the following tasks? (Select all that apply)

* How would you rate your communication skills, particularly in written and verbal forms (e.g., emails, phone calls, or portal messages)?

	Excellent
	Good
	Fair

* Are you comfortable guiding patients virtually through their check-in process using online kiosks or virtual systems, while working in the office?

	Yes
	No

* Which electronic medical records (EMR) systems or similar databases have you used in previous roles? Please list any relevant systems you are familiar with.

* What specific hourly compensation range are you targeting for this role? Please provide a specific range rather than stating "negotiable."

* As part of our hiring process, we will contact your most recent 2-3 employers for a reference check. Are you comfortable with us proceeding with this step?

	Yes
	No

Additionally, is there any specific aspect of your previous employment that you would like to discuss or clarify?

* Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation?

	Yes
	No

* Have you ever worked for MainStreet Family Care before?

	Yes
	No

If yes, please provide details (Where/when/job title):

If Employee Referral or Other please provide detail:

* Please tell us about your previous experience that makes you a great fit for this position.
(We’d love to hear about any relevant work experience or specific skills you have that would contribute to your success as a Patient Support Specialist.

* Why do you feel you are a great fit for this position?
(Share why you’re excited about this role and how your background aligns with the key responsibilities and qualifications.

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	Patient registration
	Billing inquiries
	Insurance verification
	Appointment scheduling
	Data entry
	Handling patient concerns or complaints
	Processing referrals or authorizations
	Providing administrative support
	I do not have experience with any but am open to learning.